Through AGD/PACE approved provider DC Dental, we are thrilled to bring you live, interactive, ultra high-quality webinars.      DC Clinical courses are hand picked based on our mission to deliver actionable, skill building knowledge that makes your “dental life” more efficient, more productive and ultimately, more rewarding.

After taking an archived course, send an e-mail to clinical@dcdental.com to receive your quiz. Once you receive a 100% on the quiz, you will be e-mailed your self-study CE Certificate.

Date Time Category Faculty Member Webinar Title
05.23.19 8:00 PM ET Practice Efficiency Matt VanderMolen, DDS Dental Team Management: Solving the Mystery of What Women Really Want

Dental Team Management: Solving the Mystery of What Women Really Want

Credits: 1.5
Cost: Free
Time: 8:00 PM ET

In every business or industry, the number one challenge for owners, executives and managers is employees. Apparently, people are the biggest problem in business. Dentistry is no different.

The business of dentistry is unique in that most, if not all, of the employees are women. Despite the fact that there are people pushing for “gender neutrality,” there is extensive data to show that women are different than men in many ways. Therefore, women bring a different set of needs, wants, and challenges to the dental workplace. If dentists could just know what their women team members really need and want, wouldn’t the whole office be a much better workplace? YES!

Whether you are a male or female dentist, this webinar will give you a better understanding of what business we are really in and the extraordinary power of leading a dental team where everybody matters.

 

Course Objectives 

  • The purpose of your life and business revealed.
  • Leadership and the 3 “C’s” of Success
  • Feelings, emotion and drama – oh my!
  • The power of mission and a team where everybody matters.
  • The truth about employee turnover.
  • Clear up the confusion with transparency and definition.
  • Be wise and recognize! A multi-tiered approach.
06.06.19 8:00 PM ET Practice Efficiency Mark Hughes, DDS The 6 Million Dollar Practice: Part 3

The 6 Million Dollar Practice: Part 3

Credits: 1.5
Cost: Free
Time: 8:00 PM ET

Part 3 covers the crucial role played by your entire team in turning successful marketing into patients who then also accept your treatment plans. We will also learn how important it is to find the weak links in the chain and how to improve performance of the team, including you!

Course Objectives:
-Enquiry Handling and Customer Service
-The Patient Journey
-Telephone Call Handling
-Role Playing
-Email Conversions & The “Digital” Consult
-Customer Service in Dentistry
-Diary Management

06.19.19 8:00 PM ET Implant Dentistry Marc Nevins, DMD Implantology

Implantology

Credits: 1.5
Cost: Free
Time: 8:00 PM ET

Course Description Coming Soon!

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