Our Courses

Most general dentists don’t need more theory. They need a handful of changes that make tomorrow’s root canal more predictable. In this fast-paced, case-driven program, Dr. William Nudera distills more than 20 years of teaching into six practical pearls drawn from his NuEndo systematic approach.

Participants will learn how to reach a confident diagnosis with the Diagnostic Testing Network, screen case difficulty before starting, achieve and confirm profound anesthesia, plan access with Target Vertical Depth, read the first file to decide whether to go, proceed with caution or stop, and set patient expectations that prevent the postop phone call. Each pearl comes with a simple system and clinical examples so attendees can put it to work at their next appointment.

Learning Objectives
1. Apply the Diagnostic Testing Network to reproduce the chief complaint and reach a definitive diagnosis.
2. Identify the deviations from normal that signal a difficult case, and decide when to refer.
3. Describe a protocol for achieving and confirming profound anesthesia before treatment.
4. Use Target Vertical Depth to plan a safe access, and interpret initial file feedback to decide whether to proceed.
5. Explain how the 10-80-10 framework and a next-day follow-up call set post-operative expectations and build patient trust.

Attendees will learn and understand UCR fee setting, PPO carrier fee schedule management, credentialing compliance, and steps to maximize collections through dental billing best practices. The presentation will focus on implementing management techniques and documentation with an emphasis on “navigating PPO participation” in the dental office.

Learning Objectives:

• UCR fee setting
• PPO fee schedule management and strategies for negotiating higher reimbursement rates
• Credentialing compliance
• Best billing practices

Pediatric dentistry can be unpredictable. The child who refuses to open, the anxious parent questioning every decision, the strong-willed patient who suddenly changes the entire plan, or the appointment that seems to unravel despite everyone’s best intentions.

Successfully navigating these encounters takes more than knowing traditional behavior guidance techniques. It requires understanding what may be driving the behavior, communicating effectively with both children and parents, setting appropriate expectations, and knowing when success means changing the plan rather than simply completing treatment.

Through real-world scenarios, practical communication strategies, behavior guidance techniques, and lessons learned from more than two decades in pediatric practice, Dr. Reza Ardalan will explore how dental professionals can approach challenging pediatric encounters with greater confidence and flexibility. Participants will learn strategies to reduce conflict, build trust, improve cooperation, and create better experiences for patients, parents, and the dental team.
Because sometimes the best outcome is not simply getting through the appointment – it is preserving the relationship that allows you to successfully care for that child in the future.

LEARNING OBJECTIVES
1. Recognize common factors that contribute to challenging behavior in pediatric dental patients and adapt behavior guidance strategies to the individual child.
2. Use communication techniques that build trust, establish expectations, and reduce conflict with parents and caregivers.
3. Evaluate challenging clinical encounters and determine when to continue treatment, modify the approach, postpone care, or consider an alternative treatment strategy.

We all deal with dental insurance in some capacity, whether we file claims for patients or help them file their own. However, many of the myths surrounding dental insurance plaque all dentists and increase their overhead and decrease their reimbursements. This course will bust these myths and help teach you and your team how to play the insurance game for better reimbursement, less denials, and best practices for your patient’s benefit in less time. There are simple and practical steps all throughout this CE course that will guide you to a better understanding of insurance and how you can manage the process. Are you ready to change dealing with insurance from a nightmare to just a mild annoyance?

Course Objectives:

◦ Bust common dental insurance myths

◦ Improve insurance management tactics and profitability

◦ Achieve more predictable reimbursements for patients

◦ Remove pitfalls and stress for the team