|Date||Category||Faculty Member||Webinar Title|
|09.27.18||Esthetic Dentistry||Milton Davenport||Cracked Tooth “Syndrome”|
Cracked Tooth “Syndrome”
Cracked tooth “syndrome” is one of the most frustrating presentations we currently have in dentistry. It often leaves the patient and the provider feeling utterly useless and sometimes even deceived. This webinar will help you accurately diagnose these cases and ultimately allow you and the patient better control of this often uncontrollable presentation. After this webinar you will feel supported and ready to assist your patients in finding relief and understanding.
A new patient to your office describes intermittent tooth pain of several years duration. She has a fairly unremarkable dental history but has been noting increasing pain to biting that’s become a constant nuisance for her. Her prior dentist has tried several restorations and adjustments to no avail. She comes to you hoping you can fix her problem after completely losing faith in her previous provider’s abilities. This is presentation is a common occurrence for most practitioners and immediately our radars and red flags are going crazy. After this webinar you will have a precise and systematic approach to win over this patient and immediately start addressing her concerns.
-Understand the base etiology and pathogenesis of CTS
-Diagnose CTS based on history, examination, and radiographic methodology
-Treatment options for CTS based on accurate diagnosis and patient presentation
-Patient management strategies related to CTS and its often persistent symptomology
This webinar is a “must attend” for any practitioner seeing adult patients. Undiagnosed and poorly managed CTS will result in a loss of patient’s trust. This will lead to negative outcomes, lousy reviews, and ultimately patient attrition. This webinar will undoubtedly assist you in building the patient’s confidence in your abilities and prevent the unwarranted cost to your bottom-line and peace of mind.
|10.25.18||Practice Efficiency||Milton Davenport||Managing the Difficult and/or Phobic Patient|
Managing the Difficult and/or Phobic Patient
There is not a single day in practicing dentistry that we don’t encounter a difficult or phobic patient. This webinar is for ANY person that works in a dental office. Whether you are chairside, front office or even a member of the management or billing department, this webinar is for you.
Though our patient comfort options are the highest they have ever been, this doesn’t seem to have transitioned to a significant decrease in our phobic or difficult patients. Compound that with the increased complexity of dental insurance benefits, many patients have given up on even visiting our offices. This webinar will focus on identifying these patients early and providing an office inclusive strategy to convert them to lifelong reliable patients. We will discuss some of the most successful patient comfort options and how to implement them successfully into your practice. Most importantly the entire team will be empowered to embrace every patient and create an environment where everyone feels welcomed.
In treating and serving patients we often focus all our energy on their experience. I don’t discount this objective but after this webinar you and your team will understand why successfully treating this patient population will add value and purpose to each team member. Long gone are the eye rolls and sighs as we struggle through the tough situations. Watch this webinar and reinvigorate yourself and your team while at the same time finding a way to treat the previously untreatable person.